Shipping & Returns
- Sweden: 2-4 weekdays - 29 SEK.
(Free shipping over 900 SEK) - EU & Norway: 3-5 weekdays - 59 SEK ~ 6€
(Free shipping over 900 SEK) - Rest of the world: 5-10 weekdays - 79 SEK ~ 8€
We ship with PostNord (varubrev) that is traceable.
Exchanges:
We offer free exchanges within EU. If you would like to change to another item, send an email to info@voulang.com and we will assist you. You have 14 days to exchange your purchase.
Returns:
You are responsible for the return shipping cost. If you like, we can email you a return label that you print out and attach on the package. If you choose to use our return label we will deduct the return shipping fee below from the refund amount once the package is received by us. You have 14 days to return your purchase.
- Sweden - 39 SEK
- EU - 59 SEK ~ 6€
- Rest of the world - 79 SEK ~ 8€
- Free exchanges within EU
Send a message to info@voulang.com. In your message the following information should be clearly stated:
- Name
- Address
- E-mail address
- Order number
- Items to which the return applies
Refunds will be made once the return has been received and approved by us. You will be refunded with the same payment method used at the time of purchase. Read full return policy here